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CycleLab: The easiest online bike service in Switzerland.

Book your bike service in just a few clicks — faster and easier than anywhere else.

Add pickup & delivery and you won’t need to visit the workshop. We keep you updated via SMS/email until your bike is back, ready to ride.

Available in Zurich & Uster.

How it works:

CycleLab
CycleLab

Why Choose CycleLab?

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Focused on Repair

Unlike traditional bike shops, we don't sell bikes or accessories. We focus exclusively on bike repair, servicing and maintenance for all bike brands.

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Online Booking & Live Updates

Book online in minutes and receive SMS & email updates throughout your bike service, from check-in to completion.

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Service at your Doorstep

Book your bike service online. If your service meets the minimum value, we’ll collect your bike, repair it in our workshop and deliver it back to your preferred location.

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All Bike Brands Welcome

From road, gravel and mountain bikes to city bikes and e-bikes – we service all bike brands and models, including Canyon, Stromer, BMC, Cube, Bosch, Flyer and more.


The People behind CycleLab

Meet the passionate team that keeps bikes moving.

  • A middle-aged man with short brown hair, gray beard, and blue eyes smiling, wearing a plain white t-shirt, standing indoors against a plain light background.

    Philipp Tholen

    GENERAL MANAGEMENT / CO-FOUNDER

    Philipp has been passionate about cycling since childhood, starting with rides on his grandfather’s Bianchi. Over the years, he’s become a multi disciplinarian—from mountain biking and downhill, to adventuring with his gravel bike.

    With an ETH degree in mechanical engineering and a passion for digitalization, Philipp has always dreamed of combining his professional expertise with his love for cycling.

    LinkedIn

  • A young man with curly dark brown hair wearing a plain white t-shirt standing indoors against a white wall.

    Bernhard Städler

    FINANCE / OPERATIONS / CO-FOUNDER

    Berni is our numbers wizard, mastering Excel by day and embracing the grease and grime of bike maintenance by night. Whether it’s oil, mud, dust, or rubber, he’s all in.

    With a passion for entrepreneurship, digital transformation, and cycling, Berni is the ideal CFO to steer CycleLab toward success.

    LinkedIn

  • A woman with wavy, shoulder-length hair, wearing a sleeveless white textured dress, holding a gray laptop close to her chest, standing indoors against a plain background.

    Alexandra Niggeler

    HEAD OF MARKETING

    As Head of Marketing, Alexandra brings experience working in various advertising agencies across Zurich. With a strong background in both national and international marketing, she has a keen eye for compelling content and knows exactly how to make our performance channels shine. Her expertise drives impactful campaigns and ensures our brand stands out in competitive markets.

    Privately, Alexandra is often on the move—whether cycling through the city or hitting the streets in her sneakers. Her active lifestyle inspires her passion for authentic and dynamic marketing.

    LinkedIn