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CycleLab: The easiest Online Bike Service

Book your bike service in Zurich in just a few clicks — faster and easier than anywhere else.

Add pickup & delivery and you won’t need to visit the workshop. We keep you updated via SMS/email until your bike is back, ready to ride.

How it works:

CycleLab
CycleLab

Why Choose CycleLab?

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Focused on Repair

CycleLab is not an average bike shop , we don’t sell bikes or accessories. Our full focus is on bicycle service, maintenance, and precision repairs.

You are riding a BMC, Cube Bikes, Flyer, Stromer, Thömus, Velo de Ville Bixs or a Stöckli, our expertise covers all makes and models. From regular commuters to gravel bikers and MTB enthusiasts, our mission is to remove the hassle from keeping your bike in top shape with expert, reliable service by your local CycleLab expert team.


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We keep you Updated

Using our simple online booking system, you choose your service, preferred time and even your mechanic. Throughout your bike’s journey, you’ll receive real-time SMS and email updates — from check-in to completion.

Whether you use our optional pickup & return service or drop your bike off yourself, CycleLab keeps you fully informed at every step — from pickup (if selected) to repair to handover. We communicate clearly and deliver with precision.

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Service at your Doorstep

Tired of rushing to a bike shop before closing? With CycleLab, that’s over. Book online whenever it suits you, and if your service meets the minimum value, we’ll pick up your bike anywhere within our defined service area.

We repair it in our professional CycleLab workspace and deliver it back to your preferred location — home, office, or wherever works best for you.

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We Welcome all Bikes

Unlike many shops, we don’t turn away riders because of their bike brand or type. At CycleLab, we service everything from e-bikes and mountain bikes to city cruisers and family rides.

Brands like Flyer, Stromer, Canyon, or Velo de Ville? No problem. Need a Bosch e bike service or e bike battery repair? We've got it covered. Whatever you ride, our experienced CycleLab mechanics will welcome it.


The People behind CycleLab

Meet the passionate team that keeps bikes moving.

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    Philipp Tholen

    GENERAL MANAGEMENT / CO-FOUNDER

    Philipp has been passionate about cycling since childhood, starting with rides on his grandfather’s Bianchi. Over the years, he’s become a multi disciplinarian—from mountain biking and downhill, to adventuring with his gravel bike.

    With an ETH degree in mechanical engineering and a passion for digitalization, Philipp has always dreamed of combining his professional expertise with his love for cycling.

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  • A young man with curly dark brown hair wearing a plain white t-shirt standing indoors against a white wall.

    Bernhard Städler

    FINANCE / OPERATIONS / CO-FOUNDER

    Berni is our numbers wizard, mastering Excel by day and embracing the grease and grime of bike maintenance by night. Whether it’s oil, mud, dust, or rubber, he’s all in.

    With a passion for entrepreneurship, digital transformation, and cycling, Berni is the ideal CFO to steer CycleLab toward success.

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  • A woman with wavy, shoulder-length hair, wearing a sleeveless white textured dress, holding a gray laptop close to her chest, standing indoors against a plain background.

    Alexandra Niggeler

    HEAD OF MARKETING

    As Head of Marketing, Alexandra brings over 8 years of experience working in various advertising agencies across Zurich. With a strong background in both national and international marketing, she has a keen eye for compelling content and knows exactly how to make our performance channels shine. Her expertise drives impactful campaigns and ensures our brand stands out in competitive markets.

    Privately, Alexandra is often on the move—whether cycling through the city or hitting the streets in her sneakers. Her active lifestyle inspires her passion for authentic and dynamic marketing.

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Newsletter

Join the CycleLab newsletter for monthly bike news, expert bicycle maintenance tips, and exclusive giveaways. Be the first to hear about in‑store events, new bike repair services in Zurich, special offers, and enter our monthly prize draws. Sign up now and never miss out on what’s rolling your way!