CycleLab - Book Online for Bike Repair & Delivery

At CycleLab, we provide reliable, high-quality bike repairs and maintenance for every type of rider. Book online in just a few clicks and our certified mechanics will handle everything, from minor fixes to full overhauls, using premium parts in our advanced workshop.

Choose optional pickup & return to get live SMS and email updates at every stage, from collection to delivery after service. Wherever you ride, CycleLab keeps your bike safe, smooth and ready for the road

Why Choose CycleLab?

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Focused on Repair

Unlike traditional bike shops, we don't sell bikes or accessories. We focus exclusively on bike repair, servicing and maintenance for all bike brands.

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Online Booking & Live Updates

Book online in minutes and receive SMS & email updates throughout your bike service, from check-in to completion.

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Bike Pick-up & Delivery

Book your bike service online. We'll collect your bike, repair it in our workshop and deliver it back to your preferred location.

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We Welcome all Bikes

From road, gravel and mountain bikes to city bikes and e-bikes – we service all bike brands and models, including Canyon, Stromer, BMC, Cube, Bosch, Flyer and more.

How it works

How it works

The People behind CycleLab

Meet the passionate team that keeps bikes moving.

  • A middle-aged man with short brown hair, gray beard, and blue eyes smiling, wearing a plain white t-shirt, standing indoors against a plain light background.

    Philipp Tholen

    GENERAL MANAGEMENT

    Philipp has been passionate about cycling since childhood, starting with rides on his grandfather’s Bianchi. Over the years, he’s become a multi disciplinarian—from mountain biking and downhill, to adventuring with his gravel bike.

    With an ETH degree in mechanical engineering and a passion for digitalization, Philipp has always dreamed of combining his professional expertise with his love for cycling.

    LinkedIn

  • Tommaso Arzilla

    COO - HEAD OF OPERATIONS

    Tommaso brings years of hands-on experience in the bike business and a passion for making great service simple. He runs his own cycling company and shares his know-how through a range of bike workshops. With his easy-going nature and deep industry expertise, he’s a great person to have on the team – and exactly the right person to help scale our operations.

    He rides all kinds of bikes – but these days, his favourite rides involve ferrying his kids around Winterthur.

    Linked In

  • A young man with curly dark brown hair wearing a plain white t-shirt standing indoors against a white wall.

    Bernhard Städler

    FINANCE

    Berni is our numbers wizard, mastering Excel by day and embracing the grease and grime of bike maintenance by night. Whether it’s oil, mud, dust, or rubber, he’s all in.

    LinkedIn

  • A woman with wavy, shoulder-length hair, wearing a sleeveless white textured dress, holding a gray laptop close to her chest, standing indoors against a plain background.

    Alexandra Niggeler

    HEAD OF MARKETING

    As Head of Marketing, Alexandra brings over 8 years of experience working in various advertising agencies across Zurich. Her expertise drives impactful campaigns and ensures our brand stands out in competitive markets.

    Privately, Alexandra is often on the move—whether cycling through the city or hitting the streets in her sneakers. Her active lifestyle inspires her passion for authentic and dynamic marketing.

    LinkedIn